Return Policy

What if my order arrives damaged or defective? 

Any order that doesn't arrive in perfect condition, either from a flaw in printing or physical damage, will be replaced at no cost or hassle to you. Please contact us on order@moodcanvas.com before returning your order. 

All requests to replace damaged canvases must be submitted within seven (7) days of the date that the item is received.

What if I just don’t love my canvas?

If the print you ordered isn’t perfect for your space or you are unhappy with the results, we would love the opportunity to work with you on a resolution.

Wrong Address

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to you.